We take your safety seriously. Our team is double vaccinated and fully trained in COVIDsafe practices.
We operate under industry specific COVIDsafe plans. We have put in place all protections against the spread of COVID-19, to comply with all necessary recommendations from the Australian Government and the NSW Health Department, NPWS and also from the various Hospitality advisory sites.
Our plans are fluid and updated as necessary. They are based on the lastest restrictions and advice. We understand they are for your protection, the protection of our community, and the protection of our staff.
We really want you to have a great holiday at Valhalla, but also a safe and healthy one. We will continue to review Public Health orders and will let you know if there are any changes to our policies.
We understand that these are unknown times and have adapted a more flexible booking system and a special Covid Cancellation policy. Please refer to booking terms and conditions for full details or contact us.
Last updated: 21 September 21
Please abide by our COVIDSafe rules at all times. They are in place to keep you safe, us safe, our jobs safe, our business safe and our greater community safe.
If you, or anyone in your group or family, have any cold or flu-like symptoms prior to arriving at Valhalla Perisher, please do not come. Give us a call and cancel. We will provide a refund or deferral of dates.
Complete your express check-in form
Confirm by email or SMS 0410 915 105 that neither yourself nor anyone in your group/family has any cold or flu-like symptoms.
Table tennis bats and balls are available from staff. You will be responsible for your allocated set for the duration of your stay. The set must be returned to reception upon check out. If playing against another room (sharing the ball), sanitise your hands before, during and after playing.
Our staff have been directed and trained in COVID-19 procedures including:
Upon consultation with an industry specific cleaning specialist we have installed hand sanitiser stations at strategic points throughout the lodge.
If a person has symptoms of COVID but the infection is not yet confirmed, the following process will be undertaken:
If a person staying in or visiting the premises has or contracts COVID19, the following process will be undertaken:
Q. Are face coverings required?
A. Yes, masks are compulsory inside the lodge, as per the current NSW Health order.
Q. What if I have minor symptoms of sickness prior to arrival?
A. STAY HOME, DO NOT COME TO VALHALLA. Call or email to organise new dates, a credit or refund.
Q. What if I get sick when I am at Valhalla?
A. Notify the Lodge Manager immediately, go home, get a COVID-19 test and advise us of the results.
Q. What if I notice that another guest or staff member has signs of sickness?
A. Notify the Lodge Manager.
Q. What will happen if a staff member becomes sick?
A. They will be immediately isolated and excluded from duties. The above procedures will be followed.
Q. What chemicals are used for fogging?
A. We use Nanocyn which is a 100% biodegradable, non-toxic chemical, which is a TGA Australia approved sanitisation agent that eliminates Bacteria & Viruses, including SARS-CoV-2 (COVID-19) in 30 seconds.
The sanitisation active ingredient is IONISED water. https://www.tga.gov.au/disinfectants-use-against-covid-19-artg-legal-supply-australia