Payment can be made by direct deposit, Visa, Mastercard or American Express.
All bookings must be paid in full prior to arrival.
We are happy to accept both Stay NSW and Parents NSW Vouchers.
We highly recommend travel insurance to cover you for any unforeseen circumstances.
Pre-booking is essential. Extra kids/infants/babies will not be accommodated upon check in. Extra beds are limited, additional costs are involved.
In ski season, discounts apply for kids 16 years and under. Children under 11 years and under are served an early kid friendly dinner at 6pm. Children 12 years and over are seated with the adults and served at 7pm. Older children can opt for the 6pm kids meal for the duration of their stay, by prior arrangement.
Standard Booking Policy For Direct Bookings
Flexible Amendment Policy For Direct Bookings
Standard Cancellation Policy For Direct Bookings
Stay NSW and Parents NSW vouchers
DO NOT COME TO VALHALLA IF YOU ARE SICK
Special COVID Cancellation Policy For Direct Bookings
This policy is in addition to the standard booking terms and conditions. Should any inconsistencies between these arise, this policy will take precedence.
Should we be open and able to accommodate you, but you have to cancel due to COVID restrictions/sickness:
For you and your room mate only:
· For cancellation at any time, an administration fee of $50 per room will be charged plus:
· A last minute/perishable catering fee of $100 per person for cancellation within 7 days of arrival
· *Should you have to depart the lodge during your stay due to COVID restrictions / sickness, we will refund you the remaining nights of your stay, less a $100 per person perishable catering fee. The administration fee will not be charged in this instance.
Should we not be able to open to accommodate you due to COVID restrictions or sickness, a full refund will be given.
Bookings Made Through A Third Party
Please check your booking and cancellation policy with your booking agent/platform for non-direct bookings.
Tariff is inclusive of GST.
Travel insurance is highly recommended.
Updated: 04 APRIL 2022